For landlords · 5 min read
How to reduce wasted property viewings
Most wasted viewings come from three sources: applicants who could never afford the property, casual browsers with no intention to move, and no-shows. The fix is filtering before the doorstep — verified affordability up front, a written enquiry step, confirmed time slots with reminders, and good listings (accurate price, honest photos, floorplan and video) that let unsuitable applicants rule themselves out at home.
Frequently asked questions
How many property viewings does it take to let a property?
Unfiltered, a typical listing takes 8–15 viewings to produce a proceedable offer, with around half of booked viewings wasted on no-shows and unsuitable applicants. With affordability and referencing verified before booking, most landlords let within 2–5 viewings.
Can I ask a tenant questions before agreeing to a viewing?
Yes, and you should. Asking about move-in date, occupants and income before confirming a viewing is normal and legal — provided your criteria don't discriminate against protected characteristics under the Equality Act 2010. On Hilltro this happens automatically: the viewing request includes the applicant's message and verified status.
Do virtual viewings actually work for rentals?
As a first filter, yes. A good video walkthrough removes the applicants who would have walked in, looked around for ninety seconds and left. Most tenants still want to see the property once before signing, but one filtered in-person viewing replaces several speculative ones.
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